Privacy Policy

Last Updated: February 17, 2026

Introduction

PromptlyFunded ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when using our Services, including:

Account Information: Name, email address, phone number, company name, job title, and login credentials when you create an account.

Company Information: Business details, financial information, organizational data, and other information you provide through the Investment Readiness Tool assessments.
Uploaded Documents: Files and documents you upload to our platform, including pitch decks, financial statements, and supporting materials.
Communications: Information contained in your communications with us, including support requests, feedback, and correspondence.
Payment Information: Billing address and payment details. Note that payment processing is handled by third-party processors, and we do not store complete credit card numbers.

Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

Device Information: Device type, operating system, browser type, and unique device identifiers.
Usage Information: Pages visited, features used, time spent on pages, and other interactions with our Services.
Log Data: IP address, access times, referring URLs, and other standard log information.
Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information and improve our Services. See Section 7 for more details.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Generate Investment Readiness reports and analyses using our AI-powered tools
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments, questions, and support requests
Communicate with you about products, services, and events (with your consent where required)
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activity
Personalize and improve your experience
Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, including hosting, analytics, payment processing, and customer support.
Dalmore Group: If you use the Investor Portal, your information may be shared with Dalmore Group, LLC, a FINRA-registered broker-dealer, to facilitate compliance, investor verification, and transaction processing. Dalmore's use of your information is governed by their own privacy policy.
Service Partners: With your consent, we may share information with Service Partners you choose to engage through our platform.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Protection of Rights: We may disclose information to protect the rights, property, or safety of PromptlyFunded, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

AI-Powered Features

Our Investment Readiness Tool uses artificial intelligence to analyze information you provide and generate reports. When you use these features:

Your inputs are processed by our AI systems to generate personalized assessments and recommendations
We may use aggregated, anonymized data to improve our AI models and Services
Your individual company information is not used to train AI models without your explicit consent

Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us at info@promptlyfunded.com.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in and remember your preferences
Understand how you use our Services
Analyze and improve our Services
Deliver relevant content and advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to and portability of your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Objection to or restriction of certain processing
Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us at info@promptlyfunded.com. We will respond to your request in accordance with applicable law.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. By using our Services, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@promptlyfunded.com.